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How tech underpins the new wave of CSR in India"There is something magical about the convergence with people halfway around the world," said Priya Naik, founder and CEO of Samhita Social Ventures, speaking at the 2018 Trialogue Business in Society Conference. "The issues you are dealing with in South Africa are so similar to the ones we are going through in India." ![]() Priya Naik, founder and CEO of Samhita Social Ventures, speaking at the 2018 Trialogue Business in Society Conference Naik, whose company name ‘Samhita’ means ‘collective good’ was updating South African delegates on corporate social responsibility (CSR) developments in India, where government introduced a CSR law in 2013. Improving how India functionsIndia has the sixth-largest economy in the world, the largest youth workforce globally (356 million, 10-24 years) and one third of the world’s poorest people. The 2013 law was introduced to encourage some 16,000 companies to engage with government and civil society “to leverage their core strengths to improve how India functions.” Indian companies over a certain size now have to spend 2% of profit after tax on CSR. Their boards also have to discuss CSR four times annually: “The regulation has brought humanity into the boardroom.” By 2016, almost 19,000 companies contributed over $2bn to CSR, with the top 10 accounting for a third of spend. Like South Africa, key sectors included education, healthcare and rural development. “The bulk of Indian expenditure, however, went into infrastructure such as building school toilets. This was a response to government calls for action – education and sanitation – without considering the larger picture, such as water and waste disposal,” said Naik. Naik outlined four current trends in Indian CSR:
Three key challenges remain:
“The CSR ecosystem in India is chaotic, preventing stakeholders from accessing information, partners and resources,” said Naik. For example, most companies allocate funds to sanitation, but are not spending all their budgets as they are unsure who to give funding to. An already complex situation is exacerbated by India’s caste system and the diverse stakeholders involved. Co-creating standards for CSR excellence“Tech-enabled collaboration successfully brings together diverse players across the ecosystem in a single place. Samhita’s GoodCSR platform eases implementation, monitoring, evaluation and reporting. We want to co-create standards for CSR excellence to ensure transparency, best practice, deepen scale and impact, build accountability, increase efficacy and efficiency.” Naik said this tech platform enabled them to disseminate knowledge and report to multiple stakeholders. “The role of technology is critical. If we lose sight of how technology is going to disrupt matters over the next few years, we will be in a lot of trouble. “We have learnt a lot here (in South Africa) and are looking forward to working together.” |