Consumer trust in 2019 - 28 Jan 2019By Lauren Hartzenberg, Retail Editor (@Biz_Retail)In top BizTrends highlights this week: If 'toxic' was the word of 2018, could 'trust' be the word for 2019? - GfK South Africa's Rachel Thompson In other top news, Argility Technology Group CEO Marko Salic unpacks how data science is transforming retail, while BrandsEye shares how the Woolworths-Ubuntu Baba baby carrier incident had a significantly negative impact on public perception of Woolworths' ethics and reputation. We've also got the winners of the inaugural Faithful to Nature Eco Awards, which highlights the SA businesses committed to promoting conscious consumption and eco-friendly, ethical products. And in food news, PepsiCo's outdoor, self-driving robot is delivering snacks and beverages to hungry students in California, while Kate Stewart and Matthew Cole look into how meaty fast-food tie-ins aimed at children combine the consumption of food and the sympathetic engagement with animals. Until next week! Lauren Hartzenberg |