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A suite of services available to positively develop your business, will include my experience gained in the retail and commercial disciplines at strategic and operational level:

• Extensive experience at a major multinational retail chain as a marketing strategist and operational manager
• Consultations with 300 retail stores to improve trading results across food retail, home ware, clothing, accessories, footwear and financial service
• Coaching and training management and staff to achieve excellent customer care service and standards
• Product and range building reviews with comprehensive analysis and recommendations for optimal merchandising
• Location level analysis to improve competitor status by interpreting competitor positioning and market share
• Educating and training to improve understanding of customer profile at customer level and converting the knowledge to predictive purchasing behaviour
• Refreshing and enhancing existing catalogues and ranges
• Planning and implementing Customer event campaigns
• Launching new brands, ranges and in-store promotions
• Designing, conducting and interpreting customer surveys
• Business case analysis of the impact on new entrants and competitors into local markets