Caren Olsen is programme manager for Metro FM (www.metrofm.co.za). She has been in the radio industry for over 13 years. Her past experience includes being music compiler and programme manager at 5fm, promotions at 94.7 Highveld Stereo and Talk Radio 702, and international radio exposure in New Zealand. Email az.oc.mfortem@nerac, follow @olsennz on Twitter and connect on LinkedIn.