Vision
To be the leader in skills development in the country.

Mission
To develop a skilled, capable, competent and professional workforce to transform the Wholesale and Retail Sector.

Our Organisational Values

Accountability
We take responsibility for decisions, actions, and results at both organisation and employee levels
We take ownership of our endeavours
We are committed to a client-centric work ethic

Agility
We are responsive to the ever-changing needs and trends of industry
We are demand-driven
We work with foresight
We strive to be proactive through leadership
Integrity and Trustworthiness

Keeping our word
Behaving in an ethical manner
Consistency
Compliance
Mutual Respect

We believe in:
Appreciation of others
Active listening
Kicking the ball, not the player
Acknowledgement
Embracing diversity
Quality Services

We are committed to:
Professionalism
Being orientated towards service fulfilment
Exceeding expectations
Meticulousness
Adhering to standards
Consistency
Living the Batho Pele Principles