As Africa’s tourism industry prepares for another year of growth, one truth is emerging across the continent’s leading hotels, lodges, and resorts: guest experience has become the ultimate differentiator. 5 Nov 2025 Read more KwaZulu-Natal, South Africa - In a bold move to elevate service excellence and create unforgettable guest experiences, Babanango Game Reserve recently partnered with Sam Hospitality for an intensive nine-day on-site staff training program. Covering Housekeeping and Front of House departments, the training spanned all four of Babanango’s luxury lodges - Matatane Wilderness Camp, Valley Lodge, Madwaleni River Lodge, and Zulu Rock Lodge. 29 Jul 2025 Read more In today’s competitive luxury travel market, guests expect more than just a beautiful location – they want an unforgettable, ultra-personalised experience. For safari lodge operators, this means raising the bar to seven-star service standards – where every detail is curated, and every staff member is empowered to exceed expectations. 9 Jun 2025 Read more In a powerful move to elevate guest experiences and service standards, Etali Safari Lodge in Madikwe Game Reserve and Black Rhino Lodge in Pilanesberg National Park recently partnered with Sam Hospitality, South Africa’s leading hospitality training provider, for on-site staff development. The customized training sessions, held in April and May 2025, reaffirm Sam Hospitality’s growing reputation as the preferred training provider for high-end game lodges in South Africa. 16 May 2025 Read more Elevating luxury: Sam Hospitality delivers Elite Butler Training and Front of House Training to Thornybush Lodges. 14 Apr 2025 Read more Luxury safari lodges across Africa can now access premium onsite training. 14 Mar 2025 Read more |
| |
|
|
