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Clive Machingaifa
I passionately advocate the use of a process approach to drive business value and growth. Currently, I get to combine this with my love for digital marketing.
I transform the way businesses work through the optimisation of existing processes the introduction of new and scalable approaches. This has been a recurring theme in the various jobs I've held in process improvement, process management, project coordination and in leadership roles.
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Show profile Hide profileLeads Machine Digital Marketing
Operations Director (Oct 2016 - Present)
Responsible for all operational aspects of the digital marketing business with a view to improve our market position and achieve both portfolio and financial growth.
I develop, roll out, maintain and document systems, structures, processes and services that result in a scalable, effective framework for our business. I also monitor the impact of operational decisions and performance on the organisation's overall health.
Key to my role is assisting MD with strategic planning, organizational turnaround and reconfiguration of our operational model.
Oversaw Client Services team for 6 months on a caretaker basis. Currently responsible for mentoring 3 managers to grow their effectiveness and contribution to our business. I also work with group finance, procurement and HR to drive business outcomes.
Umbono Financial Services
Process Manager & Project Coordinator (Apr 2012 - Sept 2016)
Overhauled mineral rights management processes and strategy, trained colleagues in the new system and helped partners align strategy with new legislation.
Headed up Internship Program which successfully developed 9 interns into permanent work roles while aligning the program to BBBEE strategies.
Coordinated Umbono's $4M Lephalale coal project, owned the Authorisation application processes, budget, and stakeholder engagement. Provided strategic input to partners.
Umbono Financial Services
Mineral Rights Process Manager (Jun 2007 - Apr 2012)
Heavily involved in the growth of the portfolio of 23 mineral prospecting and gas exploration licences in Southern Africa. Achievement: creating a new process for managing multiple licences driven by mining legislation. Managed all licences through different life cycle stages by making use of process-based approach. Successfully mentored 2 team members to clone my expertise as I took on more responsibilities.
Central African Cables
Environment & Product Quality Engineer (Mar 2006 - Oct 2006)
Helped develop the overall Quality & Environment Strategy, and assisted with management of 3rd party relationships with Standards Associations and customer queries. Improved quality assurance processes to keep them ahead of changing national standards. Supervised and motivated a team of cable testers.
Central African Cables
Planned Maintenance Engineer (Jul 2005 - Feb 2006)
Rebuilt planned maintenance processes leading to a clean ISO 9001 audit in my first 3 months. Managed 3rd party maintenance contractors. Drove routine and project maintenance work by aligning external contractors' work with CAFCA policies, and ensuring they delivered quality work on time and within budget.
ZFC Fertiliser Company
Trainee Process Engineer (Dec 2004 - Jun 2005)
Was a resource person that peers and seniors depended on for process-related guidance. Achievements were being included in ZFC's Behaviour Based Safety Steering Committee, establishment of dust abatement initiative that greatly assisted ZFC in preparing for first ISO 14001 Environmental Management System audit and establishing a Six Sigma based process monitoring system.
ZimGlass
Industrial Engineer Experiential Training (Jun 2001 - Jul 2002)
Supported plant engineers with process improvement projects and weekly reporting of Six Sigma process monitoring. My proudest accomplishments at ZimGlass were creating ISO 9001 compliant procedures for their $1 000/day sodium silicate furnace; and being awarded 3 University Prizes for my performance there.
Leads Machine Digital Marketing
Operations Director (Oct 2016 - Present)
Responsible for all operational aspects of the digital marketing business with a view to improve our market position and achieve both portfolio and financial growth.
I develop, roll out, maintain and document systems, structures, processes and services that result in a scalable, effective framework for our business. I also monitor the impact of operational decisions and performance on the organisation's overall health.
Key to my role is assisting MD with strategic planning, organizational turnaround and reconfiguration of our operational model.
Oversaw Client Services team for 6 months on a caretaker basis. Currently responsible for mentoring 3 managers to grow their effectiveness and contribution to our business. I also work with group finance, procurement and HR to drive business outcomes.
Umbono Financial Services
Process Manager & Project Coordinator (Apr 2012 - Sept 2016)
Overhauled mineral rights management processes and strategy, trained colleagues in the new system and helped partners align strategy with new legislation.
Headed up Internship Program which successfully developed 9 interns into permanent work roles while aligning the program to BBBEE strategies.
Coordinated Umbono's $4M Lephalale coal project, owned the Authorisation application processes, budget, and stakeholder engagement. Provided strategic input to partners.
Umbono Financial Services
Mineral Rights Process Manager (Jun 2007 - Apr 2012)
Heavily involved in the growth of the portfolio of 23 mineral prospecting and gas exploration licences in Southern Africa. Achievement: creating a new process for managing multiple licences driven by mining legislation. Managed all licences through different life cycle stages by making use of process-based approach. Successfully mentored 2 team members to clone my expertise as I took on more responsibilities.
Central African Cables
Environment & Product Quality Engineer (Mar 2006 - Oct 2006)
Helped develop the overall Quality & Environment Strategy, and assisted with management of 3rd party relationships with Standards Associations and customer queries. Improved quality assurance processes to keep them ahead of changing national standards. Supervised and motivated a team of cable testers.
Central African Cables
Planned Maintenance Engineer (Jul 2005 - Feb 2006)
Rebuilt planned maintenance processes leading to a clean ISO 9001 audit in my first 3 months. Managed 3rd party maintenance contractors. Drove routine and project maintenance work by aligning external contractors' work with CAFCA policies, and ensuring they delivered quality work on time and within budget.
ZFC Fertiliser Company
Trainee Process Engineer (Dec 2004 - Jun 2005)
Was a resource person that peers and seniors depended on for process-related guidance. Achievements were being included in ZFC's Behaviour Based Safety Steering Committee, establishment of dust abatement initiative that greatly assisted ZFC in preparing for first ISO 14001 Environmental Management System audit and establishing a Six Sigma based process monitoring system.
ZimGlass
Industrial Engineer Experiential Training (Jun 2001 - Jul 2002)
Supported plant engineers with process improvement projects and weekly reporting of Six Sigma process monitoring. My proudest accomplishments at ZimGlass were creating ISO 9001 compliant procedures for their $1 000/day sodium silicate furnace; and being awarded 3 University Prizes for my performance there.
