Customer-focused professional with a Diploma in Media Practices majoring in Public Relations and one year experience as a Customer Care Agent in a fast-paced omnichannel environment. My strengths include crisis and brand management, PR campaigns, social media, negotiation, problem-solving and conflict resolution gained through coursework and a practical PR campaign project. Currently completing my third-year (LLB), I combine strong communication expertise with developing legal knowledge, seeking growth in Public Relations, Corporate Communications, Media or Legal Support.