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×Dominic Van Zyl
I am a reliable, self motivated and dedicated individual who is able to promote the vision and strategic goals of any prospective employer. Together with the willingness to acquire additional skills and the hunger for knowledge I believe I will be a valuable asset to the corporate environment.
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Show profile Hide profile? Have full knowledge of products
? Know my clients (do thorough research on existing and new clients before engaging with them)
? Understand and address my client's needs (ask and confirm what they want)
? Present professionally (prepare well before your engagements with client)
? Know the competition who they are, how they operate, what products do they offer, who their clients are, what their prices are)
? Know the market and keep updated on recent changes (various businesses and industries)
? Dividing the market into categories, enabling offering of tailored packages
? Focussed selling (target large and medium sized clients to secure larger bookings, sell certain packages)
? Mine your contacts
? Mine all your old business
? Request for leads/referrals through networking with people, businesses, family, friends, suppliers, clients, etc.
? Total Honesty to all clients - if we cannot deliver, tell the client - don't overpromise and under deliver
? Make and maintain contact with decision makers
? Sell solutions to clients (e.g. training centres, full complement of products, tailored packages)
? Request Training Department to develop new products to address client needs (ask Training Department to assist)
? Sell benefits
? Deliver exceptional service from the moment the order is placed until the delivery of the certificates - go the extra mile for your clients
? Ensure that your trainers are well qualified and equipped to do the job (no mediocrity must be accepted)
? Make sure your trainers deliver exceptional service (on time, quality facilitating)
? Plan well ahead
? Show leadership - take the lead and show your colleagues how it is supposed to be done
? Inspire, motivate, assist, mentor, coach and care for your co-team members - get to know what makes them tick (show interest in their hobbies and families)
? Co-ordinate in-house and external training.
? Prepare course material for all training activities
? Communication to the business on course details.
? Management of delegates' responses.
? Compile and prepare course material.
? Prepare training facilities.
? Organize travel, catering and accommodation requirements
? Co-ordinate and capture training registers and post course evaluations.
? Mark course assessments.
? Capture results of assessments and store information (Pre, during and post).
? Communicate training arrangements to learners.
? Take ownership of the training calendar/plan for the year, and assist in initiating these planned sessions.
? Have full knowledge of products
? Know my clients (do thorough research on existing and new clients before engaging with them)
? Understand and address my client's needs (ask and confirm what they want)
? Present professionally (prepare well before your engagements with client)
? Know the competition who they are, how they operate, what products do they offer, who their clients are, what their prices are)
? Know the market and keep updated on recent changes (various businesses and industries)
? Dividing the market into categories, enabling offering of tailored packages
? Focussed selling (target large and medium sized clients to secure larger bookings, sell certain packages)
? Mine your contacts
? Mine all your old business
? Request for leads/referrals through networking with people, businesses, family, friends, suppliers, clients, etc.
? Total Honesty to all clients - if we cannot deliver, tell the client - don't overpromise and under deliver
? Make and maintain contact with decision makers
? Sell solutions to clients (e.g. training centres, full complement of products, tailored packages)
? Request Training Department to develop new products to address client needs (ask Training Department to assist)
? Sell benefits
? Deliver exceptional service from the moment the order is placed until the delivery of the certificates - go the extra mile for your clients
? Ensure that your trainers are well qualified and equipped to do the job (no mediocrity must be accepted)
? Make sure your trainers deliver exceptional service (on time, quality facilitating)
? Plan well ahead
? Show leadership - take the lead and show your colleagues how it is supposed to be done
? Inspire, motivate, assist, mentor, coach and care for your co-team members - get to know what makes them tick (show interest in their hobbies and families)
? Co-ordinate in-house and external training.
? Prepare course material for all training activities
? Communication to the business on course details.
? Management of delegates' responses.
? Compile and prepare course material.
? Prepare training facilities.
? Organize travel, catering and accommodation requirements
? Co-ordinate and capture training registers and post course evaluations.
? Mark course assessments.
? Capture results of assessments and store information (Pre, during and post).
? Communicate training arrangements to learners.
? Take ownership of the training calendar/plan for the year, and assist in initiating these planned sessions.
