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Show profile Hide profileI am dynamic and reliable individual with 4 years of experience as a Customer Service Agent. Excellent organizational skills and telephone manner, tact, diplomacy and communication skills; experienced in dealing with customers and high level of workloads within strict deadlines. Mature, energetic and hardworking; able to maintain confidentiality in sensitive matters and display excellent judgment and initiative when required. Advanced knowledge of all Microsoft packages and always keen to learn. Works well under pressure and without supervision both team. Able to carry out detailed instructions to the letter.
I am dynamic and reliable individual with 4 years of experience as a Customer Service Agent. Excellent organizational skills and telephone manner, tact, diplomacy and communication skills; experienced in dealing with customers and high level of workloads within strict deadlines. Mature, energetic and hardworking; able to maintain confidentiality in sensitive matters and display excellent judgment and initiative when required. Advanced knowledge of all Microsoft packages and always keen to learn. Works well under pressure and without supervision both team. Able to carry out detailed instructions to the letter.
