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×Kim Pierce
The only place success comes before work is in the dictionary. If you love what you are doing, you will be successful.
People fall in love with brands and businesses that say to them, "You are unique. You are great. We are the only ones who can make you feel that way. Fall in love with us and we will continue to make you feel special'" - J.N. Halm
Show profile Hide profileI possess keen, multidisciplinary qualitative market/marketing research skills coupled with solid expertise in client relationship management. I am experienced in & well suited to specialist/team-leader and management positions in the academic, creative & public sectors. In keeping with my passion for innovation and education, I am technically proficient in the use of CRM, marketing reporting & data analytics software. I also have experience in PPC/SEO and (inbound) digital marketing strategy along with the use of related applications and tools. These data-based skills have been invaluable in helping me to design & implement support procedures & processes to maximize ROI through customer success & optimizing lifetime value. I enjoy building lasting relationships with clients with the aim of delivering excellent customer experiences and exceptional service. Ensuring customer loyalty, in my view, is the benchmark of successful relationship management & I love the challenge of helping brands/businesses to achieve this.
I speak four languages & have excellent written & verbal communication skills, which have been essential in my providing exemplary leadership to the teams I have been fortunate to work alongside and grow. I have a solid record of accomplishment in meeting targets & contributing to overall organizational success.I am diligent, academic & creative. I work well under pressure to find solutions. I consistently seek to improve others & myself through continuing education programs, mentorship & on-the-job training. I encourage a culture of holistic & sustainable growth in the workplace and I strive to make a daily, valuable contribution to the success of all the projects and organization I have been a part of building.
I possess keen, multidisciplinary qualitative market/marketing research skills coupled with solid expertise in client relationship management. I am experienced in & well suited to specialist/team-leader and management positions in the academic, creative & public sectors. In keeping with my passion for innovation and education, I am technically proficient in the use of CRM, marketing reporting & data analytics software. I also have experience in PPC/SEO and (inbound) digital marketing strategy along with the use of related applications and tools. These data-based skills have been invaluable in helping me to design & implement support procedures & processes to maximize ROI through customer success & optimizing lifetime value. I enjoy building lasting relationships with clients with the aim of delivering excellent customer experiences and exceptional service. Ensuring customer loyalty, in my view, is the benchmark of successful relationship management & I love the challenge of helping brands/businesses to achieve this.
I speak four languages & have excellent written & verbal communication skills, which have been essential in my providing exemplary leadership to the teams I have been fortunate to work alongside and grow. I have a solid record of accomplishment in meeting targets & contributing to overall organizational success.I am diligent, academic & creative. I work well under pressure to find solutions. I consistently seek to improve others & myself through continuing education programs, mentorship & on-the-job training. I encourage a culture of holistic & sustainable growth in the workplace and I strive to make a daily, valuable contribution to the success of all the projects and organization I have been a part of building.
