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• My responsibilities involve receiving, directing and relay telephone messages and fax messages, picking up and delivering the mail.
• Maintaining the general filing system and file all correspondence.
• Corresponding with patients regarding payments
• Attending and resolving patient complaints, queries and provide feedback
• Answering of all incoming calls and handle caller's inquiries whenever possible, re-direct calls as appropriate and take adequate messages when required
• Maintaining office equipment and stock taking
• tracking accounts payable, accounts receivable and petty cash
• Scheduling appointments and maintaining Doctors' calendar and diary
• Performing reception and Administration duties.
• Capturing of data