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Tertiary Education 2010 - 2012
Nelson Mandela Metropolitan University, Saasveld Campus, George
National Diploma in Management

Major Subjects:
• Management I, II, III
• Administrative Management I, II, III
Minor Subjects:
• Financial Accounting I
• Marketing I
• Production Management I
• Personnel Management I
• End-User Computing I
• Economics I
• Commercial Law - general and specific contracts

Secondary Education 2003 - 2008
York High School, George
National Senior Certificate

Subjects:
• English
• Afrikaans
• Mathematics Literacy
• Visual Arts
• History
• Life Sciences
• Life Orientation

Achievements:
• Merit Certificate (2004 - 2008)
Activities and Societies:
• Variety (Talent) Show participant (2004 - 2008)
• Matric Farewell evening coordinator
• Pastoral Panel Leader & Organizer (2008)

Work Experience
October 2012 - present
Business Administration Manager
DLW Distributors CC, George

Administrative Level responsibilities:
• Pricing - ensure all pricing rejections on supplier orders are rectified on a daily basis
• Monitor competing stock prices
• Business development - source new suppliers
• Manage all filing and archive related duties
• Optimizing operational processes and procedures.

Stock & Stock Listing responsibilities:
• Perform stock replenishment as required
• Investigate inactive stock and act accordingly
• Manage incorrect/damaged stock collection between warehouse and supplier
• Quality check new stock listings from suppliers
• Manage stock listing on system and in store
• Source new stock listings from suppliers
• Stock forecasting for internal use and suppliers
• Coordinate stock logistics.

Supplier responsibilities:
• Handle new and old supplier operations and administration in terms of:
supplier agreements, trading terms, product listings, stock management and any other queries that arise
• Manage and build supplier relationships

Customer responsibilities:
• Manage product queries and any customer complaints

Finance responsibilities:
• Responsible for resource time allocation and stock for quote generation, capturing orders and invoices to clients and suppliers
• Process employee payroll
• Creditors and Debtors data capturing

Some of the Clients and Suppliers I have worked with include:
• Nestle, Voltex, Hellermann Tyton, Lancewood Holdings and Thesen Sawmilling.

2011 - 2012
Waitress,
Mugg n Bean, Garden Route Mall, George

• Welcome customers to the restaurant and inform them of special offers
• Take food and drink orders, input orders into Sales system for transmittal to kitchen staff while serving customers and ensuring exceptional quality of products and services
• Assisted in closing duties, including restocking items and reconciliation of the cash drawer

2010 - 2011
Waitress,
Trattoria Figaro, George

• Check customers' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Take food and drink orders, input orders into Sales system for transmittal to kitchen staff while serving customers and ensuring exceptional quality of products and services
• Assisted in the training of new waitrons.

Developed Skills and Abilities
• Computer skills include but not limited to:
o Windows proficient
o Microsoft Office,
o IQ Enterprise (Accounting)
o Pastel (Accounting)
• Extensive industrial electrical parts and components knowledge
• Speak and write English and Afrikaans
• Strong communication skills and good with interacting with people
• Quick learner and excellent ability to adapt to difficult situations
• Hard worker and capable problem solver
• Great organisational skills and ability to assume responsible with leadership skills
• Time management skills
• Dependable employee

Employment References
Available on request.