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×Tintswalo Mkhawana
An excellent team player and a hard worker who is research orientated and displays multiple talents. Able to communicate well with all types of people and have a high level of interpersonal skills coupled with good planning and organisation skills. I am a courageous and creative thinker who is career driven and has a strong ability to motivate.
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Show profile Hide profileEmployment History
Client Care Administrator, Rand Mutual Assurance 02/201507/2015
• Capturing Injuries on duty online
• Assist to confirm payments telephonically for Medical service providers
• Assisting with all RMA enquiries as the first call contact
• Assisting with Compensation fund claims
• Send written communication to clients.
Office Management coordinator LIPCO offices 04/2014-10/2014
• Compile reports for office space, furniture and equipment
• Responsible for security measures
• Assist with HR requirements
• Requisition furniture and technical equipment's
• Liaising with suppliers over the telephone
• Petty-cash
• Organizing and distributing stationery.
Client Care Supervisor LIPCO 10/2013 – 04/2014
• Supervising the client care team
• Compiling feedback reports
• Liaising with group schemes for control
Customer service administrator Lipco Law for ALL (CPT) 11/2012-10/2013
• Capturing of new policies and updating memberships
• Telephonic assistance
• Cancellation of policies
• Confirmation of new sales
• Premiums confirmation
Client Care, Woolworths Financial Services (CPT) 04/2010-06/2011
• Capturing New accounts and administration
• Telephonic query resolutions
• Increasing credit limits
• Assisting with credit card and loan applications
Client care administrator, Metropolitan Health Group 07/2011 –12/2012
• Confirming medical aid benefits (Gems)
• Data capturing
• Basic administration(faxing, emailing and new applications)
• Maintain accurate details and statistical of all queries
• Providing product information in line with standards and protocols
• Ownership and accountability of all telephonic and written queries
Employment History
Client Care Administrator, Rand Mutual Assurance 02/201507/2015
• Capturing Injuries on duty online
• Assist to confirm payments telephonically for Medical service providers
• Assisting with all RMA enquiries as the first call contact
• Assisting with Compensation fund claims
• Send written communication to clients.
Office Management coordinator LIPCO offices 04/2014-10/2014
• Compile reports for office space, furniture and equipment
• Responsible for security measures
• Assist with HR requirements
• Requisition furniture and technical equipment's
• Liaising with suppliers over the telephone
• Petty-cash
• Organizing and distributing stationery.
Client Care Supervisor LIPCO 10/2013 – 04/2014
• Supervising the client care team
• Compiling feedback reports
• Liaising with group schemes for control
Customer service administrator Lipco Law for ALL (CPT) 11/2012-10/2013
• Capturing of new policies and updating memberships
• Telephonic assistance
• Cancellation of policies
• Confirmation of new sales
• Premiums confirmation
Client Care, Woolworths Financial Services (CPT) 04/2010-06/2011
• Capturing New accounts and administration
• Telephonic query resolutions
• Increasing credit limits
• Assisting with credit card and loan applications
Client care administrator, Metropolitan Health Group 07/2011 –12/2012
• Confirming medical aid benefits (Gems)
• Data capturing
• Basic administration(faxing, emailing and new applications)
• Maintain accurate details and statistical of all queries
• Providing product information in line with standards and protocols
• Ownership and accountability of all telephonic and written queries
