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I am responsible for running and managing Digital channel projects from idea to execution and monitoring after implementation. Ensure and track other business areas landing products in Digital channels adhere to correct processes. My projects scope include Internet banking, USSD/Mobile and Appsuite initiatives.
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Part of my scope is landing projects on internet, mobile and NedAppsuite banking.
Twitter and Facebook communication campaigns through a preferred agency, this included providing a brief, drafting of comms, imaging, review and posting.
Each project has to be marketed to the right audience with an allocated budget.
I manage the risk process in terms of new product approval and
Liaison with service providers using bank finance procurement processes.
Testing of new product in QA and other testing environment and liaison with technical testing teams
Utilised SDLC projects process or Agile depending on the requirement, cost and complexity.
Reporting for various committees and minutes keeping.
