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I am very energetic and hardworking individual, who's able to work with the team and also as an independent, with good communicating skills, honesty and dignity. A well-presented, well-mannered and articulate helpdesk support professional with extensive experience of performing diagnostics and resolving a customer's technical problems via telephone, e-mail and one to one. A problem solver who enjoys a challenge and can work well under pressure and who possesses strong customer service skills, good communication skills