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    Ghana: Positive attitude can enhance service delivery in hospitality industry says official

    Neequaye Sasraku, Deputy Director in-charge of Studies at the Hotel Catering and Tourism Training Institute (HOTCATT) has observed that the hospitality industry had problems with quality service delivery and urged operators to adopt a positive attitude when dealing with their clients.
    9 Oct 2007
    9 Oct 2007

    "Attitude is key to providing quality services in the hospitality industry," he said at the end of a training programme for 93 personnel in the hotel industry.

    Read the full article here

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