Crm | Bizcommunity

Crm | Bizcommunity

News

All the 2025 WesBank New Generation Awards finalists

Digital

All the 2025 WesBank New Generation Awards finalists

30 minutes

Rogerwilco launches echo: AI search that lets brands own their answers

Artificial Intelligence

Rogerwilco launches echo: AI search that lets brands own their answers

Issued by Rogerwilco 2 days

Ogilvy wins Best Digital Agency at 2025 Bookmarks Awards

IAB Bookmarks Awards

Ogilvy wins Best Digital Agency at 2025 Bookmarks Awards

Issued by Ogilvy South Africa 22 Aug 2025

The IAB SA 2025 Bookmarks Awards winners have been announced, with Ogilvy named Best Digital Agency of 2025 (Image supplied)

IAB Bookmarks Awards

Ogilvy and KFC take the double in the IAB Bookmark Awards

15 Aug 2025

Source: © Digitas Digitas Liquorice’s rebrand to simply Digitas is not a merely cosmetic transformation; instead, it signals a streamlined promise: one name, one network, one purpose in a digital landscape that is in constant flux

Branding

Digitas rebrand: More than a cosmetic transformation

Nomika Singh-Govender 14 Aug 2025

Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

Security

CRM security by design, not default

Eldon Bothma and Hayley Blane 31 Jul 2025

Why most loyalty programmes fail to turn customers into lifelong fans

CRM

Why most loyalty programmes fail to turn customers into lifelong fans

Riaz Galant 15 Jul 2025

Improved inventory and procurement management in a South African context

Supply Chain

Improved inventory and procurement management in a South African context

Anton Oosthuizen, Issued by QuickEasy Software 9 Jul 2025

The finalists were announced on 9 July 2025. Source: Supplied

IAB Bookmarks Awards

All the 2025 Bookmark Awards finalists

9 Jul 2025

Source: © 123rf Saul Marquez, CEO of Outcomes Rocket, examines what Prime Day reveals about the future of performance marketing

Marketing

Prime Day: A new performance marketing landscape

Saul Marquez 3 Jul 2025

How to streamline your business operations and unlock greater profit

SMEs

How to streamline your business operations and unlock greater profit

Jeremy Lang, Issued by Business Partners Limited 1 Jul 2025

Sales

Edelman report: Smart thought leadership outperforms traditional B2B marketing

Karabo Ledwaba 27 Jun 2025

Platform-hopping is not a strategy

Marketing

Platform-hopping is not a strategy

Issued by We Do Digital 25 Jun 2025

How to drive customer engagement through data unification in SA

CRM

How to drive customer engagement through data unification in SA

Kunal Badiani 25 Jun 2025

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

CRM

Taking the pain out of the refund function for retailers and customers

Shaun Shehab 20 Jun 2025

How to select the right CMS platform: A strategic guide from Bluegrass Digital

Digital

How to select the right CMS platform: A strategic guide from Bluegrass Digital

Issued by Bluegrass Digital 19 Jun 2025

#ConvergeAfrica: Commerce media is the next big frontier in retail

Retail

#ConvergeAfrica: Commerce media is the next big frontier in retail

4 Jun 2025

Sales

Bogosi Motshegwa | How to keep your customers - A customer retention hack

Bogosi Motshegwa 26 May 2025

Cnnect V2: Elevating employee experience with powerful new features

HR Tools & Software

Cnnect V2: Elevating employee experience with powerful new features

Issued by Cnnect 21 May 2025

VML South Africa named Agency of the Year at 2025 Smarties Awards

Marketing & Media

VML South Africa named Agency of the Year at 2025 Smarties Awards

Issued by VML 13 May 2025

The awards were held on Thursday. Source: Supplied.

Advertising

TFG and VML triumph at the Smarties 2025 Awards

9 May 2025

The power of omnichannel

Marketing

The power of omnichannel

Issued by Red October Technologies 5 May 2025

Listening is the new loud: The new era of lead generation

Marketing

Listening is the new loud: The new era of lead generation

Michelle Huxtable, Issued by We Do Digital 2 May 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Why choose Umbraco Cloud? The key benefits for IT and digital Leaders

Cloud

Why choose Umbraco Cloud? The key benefits for IT and digital Leaders

Issued by Bluegrass Digital 26 Mar 2025

Unlocking success: 5 ways to optimise customer-centricity

SMEs

Unlocking success: 5 ways to optimise customer-centricity

Jeremy Lang, Issued by Business Partners Limited 20 Mar 2025

Source: © 123rf Scopen's research shows that the latest global trends signal a growing reliance on AI, a strong push toward integrated agency solutions and a strategic re-evaluation of in-house marketing structures

Marketing & Media

EXCLUSIVE: Scopen research - Be integrated, AI-powered and strategic, or be left behind

20 Mar 2025

CRM, CX, UX

Unlock hidden revenue: How to turn your data into a profit powerhouse

Gil Sperling 18 Mar 2025

Source: Pexels.

Property

Pam Golding Properties data breach: What you need to know and what’s being done

13 Mar 2025

Leruo Foundation launched to empower women and youth entrepreneurs

Community

Leruo Foundation launched to empower women and youth entrepreneurs

12 Mar 2025

How SMEs can harness hyper-personalisation to redefine consumer engagement

SMEs

How SMEs can harness hyper-personalisation to redefine consumer engagement

Gugu Mjadu, Issued by Business Partners Limited 11 Mar 2025

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

CRM, CX, UX

YOUKNOW Technologies adds HubSpot CRM to its premium technology stack

Issued by YOUKNOW Technologies 4 Mar 2025

The power of media-owned assets: Why brands should take control of their platforms

Media

The power of media-owned assets: Why brands should take control of their platforms

Shaune Jordaan, Issued by Hoorah Digital 17 Feb 2025

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Retail Marketing

Bronwyn Pretorius, Ackermans' new CMO, champions retail innovation in SA

Evan-Lee Courie 12 Feb 2025

How technology is shaping South Africa's retail landscape

Technology

How technology is shaping South Africa's retail landscape

Bonga Gumede 5 Feb 2025

5 key trends driving the manufacturing sector in 2025

Trends

5 key trends driving the manufacturing sector in 2025

Mark Wilson 5 Feb 2025

Unlock R10m in funding: Transform your business or community project with Lesaka

ESG & Sustainability

Unlock R10m in funding: Transform your business or community project with Lesaka

Issued by Lesaka 20 Jan 2025

#BizTrends2025: Old Mutual FOR SME - Global outlook relevant to the local South African economy

Trends

#BizTrends2025: Old Mutual FOR SME - Global outlook relevant to the local South African economy

Nobesuthu Ndlovu, Issued by Old Mutual SMEgo 13 Jan 2025